Limited One Year Warranty

We are so confident about the quality of our Balanzza Digital Suitcase Scales that they have a limited One Year warranty for the original owner that covers any defect in materials and parts through normal use. This warranty means that any defective Balanzza Digital Suitcase Scale may be repaired or replaced at our option, and at no charge for parts and labour.  The warranty does not cover damage that is caused by accident, misuse, improper maintenance or modification.

Repair/Replace Instructions

To return your Balanzza Suitcase Scales for its repair or its replacement, please send the Luggage Scales in adequate protective packaging i.e. padded envelope, by recorded mail to:

Venture Innovations Ltd
Unit 19, Kenneth Way
Wilstead Industrial Park
Bedford
MK45 3PD

Please enclose details of the reason for the required service/repair, your return address and a daytime phone number where you can be contacted.

WARNING

Please do not attempt to disassemble your Balanzza by yourself. Such action will void the manufacturer's warranty as there are no user serviceable parts.

Balanzza or its distributors do not assume responsibility for damaged luggage or any item being weighed with a Balanzza.